Casual Dining Franchise Uses TableTalk®

to Improve Guest Satisfaction

Restaurant in London, Ontario has been successfully using TableTalk® to increase customer engagement, drive growth, and improve guest satisfaction. Learn more about how they are building loyalty and growing their restaurant business with TableTalk®

Casual Dining Franchise Uses TableTalk®

to Improve Guest Satisfaction

Restaurant in London, Ontario has been successfully using TableTalk® to increase customer engagement, drive growth, and improve guest satisfaction. Learn more about how they are building loyalty and growing their restaurant business with TableTalk®

The Situation

Meet Perry

Perry Jeffery, owner and operator for 35 years, was looking to keep his guests happy while attracting new ones, and drive loyalty for his restaurant.

Smiling photo of Perry Jeffery, owner and operator of Kelsey's

The Situation

Meet Perry

Perry Jeffery, owner and operator for 35 years, was looking to keep his guests happy while attracting new ones, and drive loyalty for his restaurant.

The Challenge

Engagement, Growth, & Guest Satisfaction

The restaurant was looking to keep customers engaged at the table and ensure consistent guest satisfaction. At the same time, they needed to drive growth and sales in a competitive restaurant landscape.

People enjoying drinks and food in a bar

The Challenge

Engagement, Growth, & Guest Satisfaction

The restaurant was looking to keep customers engaged at the table and ensure consistent guest satisfaction. At the same time, they needed to drive growth and sales in a competitive restaurant landscape.

TableTalk® is the at-table restaurant marketing platform that combines remarkable mobile experiences with advanced guest intelligence. Promote ongoing one-to-one conversations with your customers to improve guest satisfaction and drive growth.

TableTalk®

For Restaurants

To achieve his goals, Perry introduced TableTalk®, the at-table restaurant marketing platform that combines remarkable mobile experiences with advanced guest intelligence. He used TableTalk® to keep customers engaged at the table, monitor guest satisfaction, and provide guests with easy access to promotions and contests.

TableTalk® is the at-table restaurant marketing platform that combines remarkable mobile experiences with advanced guest intelligence. Promote ongoing one-to-one conversations with your customers to improve guest satisfaction and drive growth.

TableTalk®

For Restaurants

To achieve his goals, Perry introduced TableTalk®, the at-table restaurant marketing platform that combines remarkable mobile experiences with advanced guest intelligence. He used TableTalk® to keep customers engaged at the table, monitor guest satisfaction, and provide guests with easy access to promotions and contests.

The Results

Increased Engagement
By leveraging TableTalk®, Perry provided his customers with a fun new way to connect instantly. At-table digital experience enhancements helped this restaurant operator initiate a one-to-one dialogue with each of his guests.

Assured Growth
TableTalk® connected Perry’s guests with instant access to contests, coupons, and events to give them an incentive to spend more. Perry saw his customer database grow and this significantly increased his reach of email marketing campaigns to bring his customers back, again and again.

Improved Guest Satisfaction
Perry’s team used TableTalk® guest feedback to address customer service concerns real-time. Not only did the guest experience improve, but this prompted a noticeable operational change: his team worked harder than ever to keep guests satisfied.

12% more conversion rate on coupon deals
20 times increase in customer engagement

The Results

Increased Engagement
By leveraging TableTalk®, Perry provided his customers with a fun new way to connect instantly. At-table digital experience enhancements helped this restaurant operator initiate a one-to-one dialogue with each of his guests.

12% more conversion rate on coupon deals

Assured Growth
TableTalk® connected Perry’s guests with instant access to contests, coupons, and events to give them an incentive to spend more. Perry saw his customer database grow and this significantly increased his reach of email marketing campaigns to bring his customers back, again and again.

20 times increase in customer engagement

Improved Guest Satisfaction
Perry’s team used TableTalk® guest feedback to address customer service concerns real-time. Not only did the guest experience improve, but this prompted a noticeable operational change: his team worked harder than ever to keep guests satisfied.

What our Customers Think

“With TableTalk® we are adding 20x more loyal customers to our database than before, and instead of finding out on Facebook that someone had a bad experience we’re getting feedback from the table in real-time and Managers are able to address it on the spot. It’s a service game-changer for the restaurant industry.”

Smiling photo of Perry Jeffery, owner and operator of Kelsey's

-Perry Jeffery, Owner

Book a Free Demo and Experience TableTalk®

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Book a Free Demo and Experience TableTalk®

First Name
Last Name
Your Email
Your Phone Number
Company Name
Location (City)
Which product would you like to demo?
I consent to TUKU Inc. contacting me by email or phone.

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 2017 All Rights Reserved TUKU Inc.

Web Design and Development by 44 North Digital Marketing