GENERAL

Thank you for using the TUKU mobile experience (the “Service” or “Website”) provided by TUKU Inc. on behalf of our commercial clients. TUKU Inc. (“TUKU”, “we”, “our” or “us”) is committed to maintaining the privacy, security and accuracy of your personal information. This Privacy Policy informs you of our privacy practices with respect to our collection, use and disclosure of your Personal Information. This Privacy Policy may be updated from time to time. We will post any material changes to this Privacy Policy on our Website at www.tukuinc.com.

By using the TUKU Service, you are consenting to the collection, use and disclosure of your Personal Information as set out in this Privacy Policy.

If you have any concerns, questions, requests or complaints about this Privacy Policy, or our use of your Personal Information, please feel free to contact our Privacy Officer by email at info@tukuinc.com or by mail at:

Privacy Officer
TUKU Inc.
215-341 Talbot St.
London ON N0L 1E0

INFORMATION COLLECTION AND USE

For the purposes of this Privacy Policy, (“Personal Information”) means any information that can be used to uniquely identify you and may include: name, telephone number, address, email address.

When you interact with TUKU, we may ask you to supply us with Personal Information, for example, we may collect Personal Information when you:

  • request product, service or information;
  • participate in a contest or promotional offer;
  • provide feedback on our services or respond to a user survey;
  • contact us with questions or other inquiries;
  • download content;
  • share content with a friend;
  • subscribe to newsletters, promotional emails, alerts, updates or other materials; or
  • register for webinars or other content offers

Personal Information we receive from your social networks is dependent on your privacy settings with such social networks. You should frequently review and, if necessary, adjust your privacy settings on third party websites and services before linking or connecting them to our Website or Service.

Personal Information collected by TUKU is collected, used and stored by TUKU in accordance with this Privacy Policy, and is not collected or used for any other purpose.

TUKU may collect, use, transfer and disclose information in a form that does not personally identify you (“Non-Identifying Information”), without limitation. When you access the TUKU services via a web-browser, we and our third-party service providers may use a variety of technologies that automatically record certain Non-Identifying information. This information may include internet protocol (IP) address (and other unique identifiers for the particular device you use to access the Internet), browser type, your interaction with our Service, pages of our Website that you visit, information you search for via our Service, access time and dates, and other similar information. We use this information for a variety of purposes, including analyzing and enhancing our products and services, and to help personalize our Service for you.

When you visit any TUKU website, a Cookie may be downloaded to your device. A Cookie is a small piece of data sent from a website and stored in the user’s web browser while the user is browsing it. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity. Cookies were designed to be a reliable mechanism for websites to remember useful information (such as user preferences or items added in a shopping cart in an online store) or to record the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). We use Cookies to better understand how users interact with our Service and to monitor aggregate usage by visitors. You may be able to change your browser settings to block Cookies or prompt you before accepting Cookies.

No Personal Information should be submitted or posted by individuals under 18 years of age without their parent’s or legal guardian’s permission. Individuals under the age of 18 years of age are not permitted to enter contests administered by TUKU and/or the TUKU Service.

INFORMATION USE

TUKU uses Personal Information you supply to deliver the services you expected when you gave us your Personal Information. Specifically, we use your Personal Information: for you to login so we can identify your account and you can use our Service, to help us improve the Service, to provide you with information about products and services offered by our clients, to respond to your inquiries, and to contact you regarding our Service.

INFORMATION SHARING AND DISCLOSURE

Except as described in this Privacy Policy, TUKU will not sell, disclose or share your Personal Information with other companies or individuals unless we have received your consent or as may be permitted or required by law. Non-Identifying Information may be provided to third parties for marketing, advertising, or other uses.

We may engage third party companies and individuals to perform services on our behalf. These third-parties may have access to your Personal Information. Third party access is only provided to the extent required for the third party to perform their services on our behalf.   All third party providers are required in writing to comply with TUKU’s privacy policies and procedures.

TUKU may become involved in the sale, merger, acquisition or restructuring of some or all of our business assets. In the course of such transaction, TUKU may disclose your Personal Information to the purchaser or new corporate entity. In such case, TUKU will require such third parties to agree to protect the privacy of your Personal Information in a manner that is consistent with this Privacy Policy and in accordance with applicable privacy laws. We make reasonable efforts to ensure that your Personal Information is used and disclosed as provided for in this Privacy Policy, unless we have obtained your consent for any other purposes, or as otherwise required or permitted by applicable laws.

DATA RETENTION

We will retain your Personal Information for as long as your account is active or as needed to provide you with the Service. Following termination or deactivation of your account, we may retain your Personal Information for a commercially reasonable time for backup, archival, and/or audit purposes. We may retain your Personal Information in aggregate or anonymized form indefinitely. If you would like us to delete your account immediately, please contact our support department and we will do our best to accommodate your request.

YOUR CHOICES REGARDING YOUR PERSONAL INFORMATION

If you do not wish to receive promotional emails, you can click the “unsubscribe” button on promotional email communications. Note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, payment confirmations, changes or updates to features of the Website or Service or mobile applications, or technical and security notices.

We may permit our clients to collect information about your use of our Website over time so that they may play or display ads that may be relevant to your interests on our Websites or mobile applications as well as on other websites or mobile applications. Typically, the information we share is provided through Cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through Cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable Cookies, and other tracking/recording tools. Depending on your mobile device, you may not be able to control tracking technologies through settings.

SECURITY AND DATA TRANSFER

TUKU employs reasonable and appropriate security measures to protect Personal Information under our control from unauthorized access, misuse, alteration, disclosure or destruction. These security measures include administrative, technical, and physical safeguards. Please be advised, however, that while we take great effort to protect your privacy, we cannot guarantee nor warrant the security of any information you disclose or transmit to us online and we are not responsible for the theft, destruction or inadvertent disclosure of your Personal Information.

TUKU processes Personal Information on our servers in the United States of America. Your Personal Information may be transferred to, and used, in locations outside of your state, province, country or other governmental jurisdiction where the privacy laws may be less protective than those in your state, province or country. You hereby consent to such transfer and use in all respects.

WHAT IS NOT INCLUDED IN THIS PRIVACY POLICY

This Privacy Policy does not apply to any unsolicited information that you provide. This includes, but is not limited to, information posted to any public areas of the Service and any unsolicited submissions. TUKU assumes that all unsolicited information is non-confidential and that we are free to reproduce, disclose and distribute it without limitation or attribution.

The TUKU Website and Service may contain links to third party sites not controlled or operated by TUKU (“Third Party Sites”). The policies and procedures described in this Privacy Policy do not apply to Third Party Sites.