The Vital Union Of Package Design & Digital
Packaging, once known as the ‘silent salesman’, is silent no more. Now at the center of many innovations, product packaging is gaining importance in how brands convey their essence, and enhance their relationship with the customer in an end-to-end lifecycle.
Package Design For Screens
The 2nd dimension of package design refers to graphics and the 3rd dimension to the structural design. Now, digital is having a huge impact on these most basic physical elements of a product.
One major change in how brands are approaching their packaging is addressing the omnichannel nature of how consumers shop. Packaging has traditionally been designed with the store shelf in mind. Now, to complicate things, creative teams must consider the online experience. In an online environment, the consumer will be making decisions in a few critical moments. With another product just a click away, it is important for the product package to convey the product benefits in seconds, and often in a small format such as a thumbnail image. Considering how the package appears on a miniature scale must be a key consideration when selling or promoting products online.
‘Instagrammable packaging’ is another trend in product innovation. Product packaging has to capture the brand essence, created with consideration of how consumers are using packaging for self-expression on social media.
Digital Footprints & Experiences
The 4th dimension of package design is where physical and digital worlds collide. It is where package and consumer relationships are mapped together, connected packages become brand-owned media, and designed for the end-to-end lifecycle in real-time.
For buyers in the packaging business, 29% think that connected packaging is required to differentiate packaging aimed at millennials from that aimed at baby boomers. Until now, packaging communication has needed to be ‘decoded’ by the consumer. Connected packaging makes that easier. A simple box or bottle becomes a window to the brand and the product experience. Transparent, immersive, and effective.
Advances in how consumers connect with a package – NFC, RFID, QR, Computer Vision – are tools that brands can use to embrace the 4th dimension of package design. The challenge now is for traditional designers to collaborate with technology counterparts to move beyond novelty and position product packaging as an emotional selling point.